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104 Cross Creek
Lakeway, TX 78734

8:00 am - 5:00 pm
Monday - Friday

Administrative and Records Division
The Administrative and Records Division is responsible for the performance of a multitude of daily and auxiliary services necessary to ensure efficient operation of the Lakeway Police Department.  

This team is responsible for the collection, dissemination, maintenance, filing, retention and control of all department documents and criminal reports.  This is accomplished through a sophisticated records management system, using a hard-copy as well as an electronic filing system.

Some of those records include, but are not limited to:

- Incident Reports
- Arrest Reports
- Accident Reports
- Supplemental Reports
- Case Jackets
- Juvenile Cases
- Sex Offender Records
- Administrative Records
- Employee Records

Our administrative team is also tasked with fulfilling the numerous open records requests received each month by this office.  It is a daunting task and they conduct themselves in a professional manner and are very efficient in their individual performance!

Administrative duties include the development of reports for national and state agencies as mandated by law.  The continued maintenance of the department's budget and equipment inventories, including warranties and general maintenance schedules also fall under their day-to-day functions. This team handles all internal human resource needs and facilitates those issues with our city Human Resource team.  All in all this team is exceptional and continues to work at a high level of proficiency while maintaining an outstanding attitude and building relationships with external and internal customers.
Nicole Sooter
Executive Assistant
Ph:  (512) 314-7586
Fx:  (512) 314-7571



Mike Olsen
Administrative Assistant / Crime
Ph:  (512) 314-7585
Fx:  (512) 314-7571


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Kenn Purcell
Administrative Assistant
Ph:  (512) 314-7553
Fx:  (512)314-7571

This is the official City of Lakeway website in Lakeway, Texas. City of Lakeway, TX - Official Website. Here is the site's home page: Information about the City of Lakeway and community including city departments, City Council, parks, and police. Also includes city history.