FAQs • Lakeway • CivicEngage

Skip to Main Content

Lakeway

Emergency Alert

Important Updates Parks Town Hall (ACTIVITY CENTER; THURSDAY @ 6:30 PM) Read On... Early Bird Tickets now ON SALE for "A Night With The Austin Symphony Orchestra" Read On...

Will dialing 911 get me somebody in Lakeway?: The emergency number 911 will be answered by a Lakeway dispatcher in the majority of situations. At times, cell phone 911 calls end up being routed to Travis County dispatch and very rarely, when Lakeway dispatchers are already tied up on other 911 calls, the call will be answered by Travis County.

▼
Police Department

Show All Answers

1. Will dialing 911 get me somebody in Lakeway?: The emergency number 911 will be answered by a Lakeway dispatcher in the majority of situations. At times, cell phone 911 calls end up being routed to Travis County dispatch and very rarely, when Lakeway dispatchers are already tied up on other 911 calls, the call will be answered by Travis County.

2. How can I give an anonymous tip about crime in Lakeway?: We use P3 Tip software to allow citizens the ability to make anonymous crime tips. For more information click:
Anonymous Tip Information

3. How can I obtain a copy of a collision or police report?: There are several ways: 1. Come to the police department and make your request in person (we will provide a form for you to use) 2. Mail your request to: Lakeway Police Department Attn: Records 1941 Lohmans Crossing Rd., Lakeway, TX 78734 3. Email: [email protected] 4. Make a request online:
Open Records Request.

4. How do I find out if my pet was impounded?: If your dog or cat has traceable identification, we will attempt to contact you and let you know we have found the animal. You can always call us at 512-261-2800 to inquire about your animal and/or to report it as lost.

5. How do I register my dog or cat?: Registering an animal is no longer a requirement in the City of Lakeway. The updated ordinance requires having traceable identification for the animal, which can include microchips, tags and tattoos. You can find the City Ordinance here for full details.