Administration and Records

The Administrative and Records Team is responsible for the performance of a multitude of daily and auxiliary services necessary to ensure efficient operation of the Lakeway Police Department.

This team is responsible for the collection, dissemination, maintenance, filing, retention, and control of all department documents and criminal reports.  This is accomplished through a sophisticated records management system, using a hard-copy as well as an electronic filing system.

Some of those records include, but are not limited to:

  • Incident Reports
  • Arrest Reports
  • Accident Reports
  • Supplemental Reports
  • Case Jackets
  • Juvenile Cases
  • Sex Offender Records
  • Administrative Records
  • Employee Records
  • Body and In-Car Camera Videos

Our administrative team is also tasked with fulfilling the numerous open records requests received each month.  It is a daunting task and they conduct themselves in a professional manner and are very efficient in their individual performance.  

Administrative duties include the development of reports for national and state agencies as mandated by law.  The continued maintenance of the department's budget and equipment inventories, including warranties and general maintenance schedules also fall under their day-to-day functions.  This team handles all internal human resource needs and facilitates those issues with our city Human Resource team.



  1. Nicole Sooter

    Nicole Sooter

    Executive Assistant/Office Manager
    Phone: 512-314-7586

  2. Hannon

    Ariella Hannon

    Administrative Assistant
    Phone: 512-314-7553

  3. Laura Rodriguez

    Laura Rodriguez

    Crime Analyst
    Phone: 512-314-7587