COVID-19 Updates

April 9, 2020 Update: Austin-Travis County has updated their reporting module for COVID-19 positive cases to include the number of recoveries from the disease, along with current hospitalizations, and breakdowns according to age group, sex and race/ethnicity. As of 2 p.m. on April 9, 2020, there are currently 597 reported cases, 106 recoveries, 75 hospitalizations and 7 deaths in Travis County. In the two zip codes associated with the City of Lakeway (78734 and 78738), there are 17 reported cases, up by 1 from earlier this week. Click here for more details.

There is an updated "Supplemental Emergency Order One" now in effect and posted on the Emergency Alert section of our website. The additional Stay At Home Orders include allowing restaurants to post temporary signs for their to-go, curbside pickup and home delivery services, allowing RVs or travel trailers in driveways without a limit on the number of days they may remain, and no late free accruals or suspensions for Solid Waste Services for non-payment. For details and other items on the Supplemental Emergency Order, please click here. Click here to connect to our Emergency Alerts. 

Finally, don’t forget to decorate your Easter Eggs in support of our first responders and those working in public safety. Details and a special video by Chief Radford are available on the police department Facebook page at facebook.com/lakewaypolice. Additionally, the Parks & Recreation Department will be handing out sidewalk chalk next Wednesday for "Chalk The Walk" - decorate your driveways next week with positive messages and send those pictures to us at info@lakeway-tx.gov. Click here for details.

 Stay safe, healthy and strong Lakeway! #lakewaystrong #stayhometexas


April 8, 2020 Update: There is a new video posted on our website (lakeway-tx.gov) with Mayor Sandy Cox giving the latest update on the COVID-19 response here in Lakeway. Scroll to the bottom of our main website for that video as she answers many of the questions you may have right now. Laura Mitchell with the Lake Travis Chamber of Commerce also gave an update regarding our business community. Be sure to tune into our Facebook channel at facebook.com/cityoflakeway next Tuesday (April 14) at 4 p.m.  when Mayor Cox will give another live COVID-19 update, along with an update from senior staff at Baylor Scott and White Medical Center - Lakeway, who will join live to answer your medical-related questions. Click here to connect to our Facebook channel.

Austin-Travis County announced today that preparations are underway for the development of a network of emergency medical facilities in case regular services in Travis County are overwhelmed by a surge in COVID-19 cases. Under the "Surge Plan," once traditional hospitals have run our of bed space, patients would be transferred to Type II Alternative Care Sites and receive a range of hospital-level care in buildings that were previously purposed for patient care such as former clinics or medical facilities. The Austin-Travis County hospital bed count is approximately 4,300 on an average day. As of this post, hospitals are currently operating at about 50 percent capacity. Click here for details. 

Finally, over the next few days you will start seeing more information about some activities you can do with your family here in Lakeway that will promote positivity.  With Easter just around the corner, The Lakeway Police Department will be encouraging the public to decorate eggs in support of our first responders. Pictures of eggs decorated with badges or supportive messages to our first responders can be sent to info@lakeway-tx.gov or tagged on our social media accounts using @cityoflakeway or @lakewaypolice. We’ll post images we receive on Easter Sunday. Also, tomorrow you will see more information about "Chalk Your Walk." We’re looking for families to decorate their driveway or sidewalk with positive messages and images using multi-colored chalk and sending your artwork to the City for display on our social media channels. We’ll also provide chalk at the Activity Center starting next Wednesday (April 15) using a special drive-through pick-up style service. We ask that you send pictures of your chalk art to info@lakeway-tx.gov or tag @cityoflakeway on our social media using #chalkyourwalk by Sunday, April 19. We’ll plan to feature those pictures the following week on our social media channels. We would love to see your positive messages so we can share them with the entire community. 

Stay safe, healthy and strong Lakeway! #lakewaystrong #stayhometexas


April 7, 2020 Update: According to Austin-Travis County, there are currently 502 positive COVID-19 cases in Travis County, up from 484 the day before and 460 the day before that. In the two zip codes associated with the City of Lakeway (78734 & 78738) there are currently 16 cases identified, unchanged over the last few days. For more details, please click here

Please join Mayor Cox for a Facebook Live at 4 p.m. this afternoon on our Facebook channel with the latest updates regarding COVID-19. You can join by going to facebook.com/cityoflakeway. We are also planning on having guests with the Lake Travis Chamber of Commerce and newly created Lake Travis One to discuss our business community and how Lakeway residents are stepping up to help others. If you want to send questions by email beforehand, please do so by 3 p.m. today to info@lakeway-tx.gov and put "Facebook Live Question" in the email subject line. You can also ask your question in the comments section during the live Facebook broadcast. If you’re not able to catch the live feed, the video will be available on our website afterwards to view as well.

State parks and state historic sites will be closed starting at 5 p.m. this evening and will re-open at the direction of Governor Greg Abbott. The Governor has directed the closures to strengthen social distancing practices and prevent gatherings of large groups of people. For more details, please click here

The Governor has also announced Care.com is increasing in-home child care access for front line workers responding to the COVID-19 emergency. As part of this initiative, Care.com is offering 90 days of free, premium access to their services, along with specific portals for front line workers and caregivers in Texas. Please click here for more information. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


April 6, 2020 Update: Austin-Travis County recently sent an update recommending the use of fabric face coverings by the general public when conducting essential activities or essential business outside of their residence in order to slow the spread of COVID-19. Face coverings do not substitute the need to maintain physical distancing and the State At Home Orders in place. For more details, please click here. Click here for how to properly use a cloth face covering and details on how to create one at home. 

The Special City Council Work Session this evening (April 6) will be conducted over video-conference starting at 6:30 p.m. City Hall will be closed to in-person traffic. You can view the meeting on our website by going to this link. Click here for a link to additional details on how you can participate and for a look at the agenda for this evening.

Tomorrow (April 7), Mayor Cox will be conducting a Facebook Live at 4 p.m. on our Facebook channel found by going to facebook.com/cityoflakeway. We will also have guests with the Lake Travis Chamber of Commerce and newly created Lake Travis One to discuss our business community and how Lakeway residents are stepping up to help others. If you would like to send a question through email beforehand, please do so by 3 p.m. tomorrow (April 7) to info@lakeway-tx.gov and put "Facebook Live Question" in the email subject line. You can also ask your question in the comments section during the live Facebook broadcast. If you’re not able to catch the live feed, the video will be available on our website afterwards to view as well.  

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


April 4, 2020 Update: There are currently 460 COVID-19 positive cases identified in Travis County, up from 430 yesterday (April 3) and 351 the day before (April 2). There are currently 16 positive COVID-19 cases identified in the two zip codes associated with the City of Lakeway (78734 and 78738). For the breakdown of numbers from Austin-Travis County, please click here

The agenda is posted for the City Council meeting scheduled for this coming Monday, April 6, 2020 at 6:30 p.m. This will be a meeting through videoconference. City Hall will be closed during that time to in-person traffic. Click here to access where you can view the live and taped meeting. If you’re interested in giving public comment during the live meeting by phone, please click here for details on how to do that. Please understand there is about a 20 to 25 second delay between the displayed video feed through our website and the live meeting. Click here to view the agenda and supporting documents. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


April 3, 2020 Update: A Severe Thunderstorm Watch is in effect this evening until 8 p.m. for Travis County. This means conditions are favorable for thunderstorms that produce one inch hail or larger and/or winds equal or exceeding 58 miles an hour. As you continue to follow the Stay At Home Orders, please make sure to keep an eye on the weather as well. Click here for details regarding the severe weather alert. 

Monday’s City Council Meeting will be a virtual video conference and streamed live on our website. The meeting will take place at 6:30 p.m. on Monday, April 6, 2020. City Hall will be closed to walk-in traffic. You can click here for access to the live video. The video will also be accessible on that same page when the meeting is over. An agenda for the meeting will be available shortly on this page (Click Here). For those interested in joining citizen’s participation for an item, there will be instructions for how to do so on the agenda. If you have any questions about the process or would like an emailed copy and the process for being included in the participation portion of the City Council meeting, email us at info@lakeway-tx.gov

The weekly E-Newsletter is now out and has updates related to COVID-19 that have occurred this week including information about the Stay At Home Orders, an upcoming Facebook Live with Mayor Cox on Tuesday afternoon at 4 p.m. and updated business resources for employers and employees. Click here to read the latest updates. Click here to subscribe to future E-Newsletters from the City, sent every Friday at 12 p.m. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


April 2, 2020 Update: Austin-Travis County just updated the latest number of confirmed positive COVID-19 cases to 351 in Travis County, up from 305 yesterday (April 1) and 244 the day before (March 31). There are currently 12 cases identified in the zip codes associated with Lakeway (78734 and 78738). For additional details, please click here

Governor Greg Abbott announced today the suspension of regulations to increase the amount of Emergency Medical Services (EMS) workers and first responders in Texas during the State’s response to COVID-19. Local medical directors for licensed EMS providers can now permit individuals who are qualified, though not formally certified, to provide critical emergency response services for patients treated and transported by EMS. The Governor has also suspended certain skills testing requirements for EMS personnel so that these individuals who are qualified are able to provide essential EMS services if necessary. Click here for the details. 

For those having difficulty covering rent, there may be help available. Travis County Family Support Services Division provides rental assistance, but limits that assistance to once every 12 months. For details, please click here

For those recently unemployed as a result of COVID-19, Pandemic Unemployment Assistance (PUA) may be available for displaced workers not normally eligible for regular or extended benefits. Employees whose work has been impacted by COVID-19 are encouraged to apply for unemployment benefits online by clicking here or by calling 1-800-939-6631. Click here for additional details.

A new program is now in place to provide meals for at-risk youth and families as the State responds to COVID-19. The Comfort Food Care Package (CFCP) program allows participating restaurants the ability for patrons to purchase meals on behalf of families and youth in need. Each care package contains enough food to feed a family of 5 to 6 and will be delivered to the recipients’ homes. For more information, click here

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


April 1, 2020 Update: Today (April 1) is officially Census Day. You should have received your Census information by postal service, so make sure to take another look at your mail if you missed it. For the first time, you can complete the Census online using a simple code that is provided in your mailing information. You can also still submit written questions as well. The online version takes just a few minutes to complete, so make sure you go there today to complete this important survey. Click here for details. 

We will be conducting another Facebook Live on our Facebook channel (facebook.com/cityoflakeway) on Tuesday, April 7, 2020 starting at 4 p.m. to give an update on the latest COVID-19 precautionary methods put in place, and offer a Q&A with residents. Mayor Sandy Cox will be be taking your questions during this interactive session. If you aren’t able to catch the live segment, the video will be available on our website as well. If you would like to submit questions beforehand, you can do so at info@lakeway-tx.gov and put in the subject line "Facebook Live Question." Again, you can tune in next Tuesday at 4 p.m. on our Facebook channel (also accessible from our website) at facebook.com/cityoflakeway.

For small businesses, there are several loan programs now available for those affected by COVID-19. The Economic Injury Disaster Loan (EIDL) Program is available to small businesses and non-profits that meet the Small Business Administration’s (SBA’s) size thresholds to cover economic losses resulting from disaster. Visit sba.gov/disaster for details. Paycheck Protection Loans allow small businesses to receive loans that are intended to be forgivable if the borrower maintains employees on payroll through the pandemic. Click here to view the application. Additionally, Express Loans are available to small businesses that meet the SBA size threshold and provides up to $1 million for businesses to access quickly. Visit sba.gov for details. You can also visit the "Business Resources" section on our website titled "COVID-19 Resources" for additional helpful links.  

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 31, 2020 Update: The Austin-Travis County website is reporting a total of 244 positive cases of COVID-19 in Travis County. There are 10 positive cases identified in the two zip codes associated with Lakeway (78734 and 78738). You can find more details and the interactive map by clicking here

Governor Greg Abbott announced a new Executive Order today indicating 17 "Essential Critical Infrastructure Sectors" that would be able to remain in operation thru April 30, extending the social distancing timeline recently announced by the President. Additionally, schools in Texas will be closed until at least May 4. Some of the Essential Critical Infrastructure Sectors include healthcare, energy, financial services and law enforcement. Non-essential sectors will need to work from home or cease operations. This State Order supersedes the Essential Business Orders in place with Travis County and the City of Lakeway. While religious services are also indicated, Governor Abbott mentioned services must be conducted online or by using proper social distancing guidelines. Click here to see a list of those "Essential Services" released by the State. Click here to review Lakeway’s current "Stay at Home" Order.  

A new 24/7 mental health support line is now available. Texas Health and Human Services (HHS) recently launched the service to help Texans experiencing anxiety, stress or emotional challenged due to the COVID-19 pandemic. The new resource is available by calling, toll-free, (833) 986-1919, 24 hours a day, 7 days a week. Counseling services are confidential and free of charge to people who call the hotline. For more information on mental health resources provided by HHS, please click here. We also have a list of mental health resources available on our COVID-19 Resource Page

Whether you’re in need of food or want to help others by donating food items, there is a place here in the Lake Travis area to assist. Lake Travis Crisis Ministries (LTCM) is a partner agency of the Central Texas Food bank and distributes groceries to those who need them. There is a sign up sheet outside the door with a board that outlines instructions as to what do to. LTCM is located at 107 RR 620 S., #114 in the Liberty Center and is open Wednesday from 5:30 p.m. to 7:30 p.m. and Thursday from 10 a.m. to 12 p.m. Donated non-perishable food items, paper products, H-E-B gift cards and monetary donations are accepted as well at The Lakeway Church, Monday - Friday from 9 a.m. to 4 p.m. at the Fellowship Center. For more information, visit the Lake Travis One website by clicking here.  

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 30, 2020 Update:  There are currently 200 confirmed positive cases of COVID-19 in Travis County according to the latest updates on the Austin-Travis County website. A new interactive map on that page shows the number broken down by zip code. For the two zip codes associated with Lakeway (78734 and 78738 - which includes Hudson Bend and Bee Cave), there are a total of 9 confirmed reported positive cases as of 3:30 p.m. on March 30, 2020. Click here for a breakdown of the information and to view the map by zip code. 

The CDC has issued a Health Advisory urging the public against using chloroquine phosphate (a chemical used in home aquariums) to prevent COVID-19 infections. The advisory indicates that two individuals ingested the chemical (which is commercially available for purchase at stores and through the Internet), and one has since died, while another is critically ill with several gastrointestinal symptoms and cardiac conduction abnormalities. At this time, there are no routinely available pharmaceutical products that are FDA-approved for the prevention or treatment of COVID-19, according to the CDC. Click here to read the full alert. 

Additional quarantine orders are now in place for individuals flying in from several major cities and states throughout the country. An existing Executive Order from Governor Greg Abbott indicated that travelers flying in from New Orleans and New York, Connecticut and New Jersey would need to undergo a mandatory 14 day quarantine at a place of their choosing, or as long as they remain in Texas as a visitor. This Order has now expanded to include the states of California and Washington, along with the major cities of Atlanta, Miami, Detroit and Chicago. Those choosing to travel by car from Louisiana to Texas must also follow the 14 day quarantine order. Click here to review the Order in place. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 29, 2020 Update: A friendly reminder that all city park facilities, including the ball courts, dog park and skate park are currently closed to the public. Please make sure to pass this along to other family members and your kids that these are off limits while the "Shelter in Place" Order is in effect. Additionally, please avoid other activities that encourage group participation outside your own immediate household. This is to protect the health and safety of your neighbors. Everyone needs to be practicing physical distancing over the course of the next few weeks and help reduce person-to-person contact by 90%. For more on our "Shelter in Place" FAQs and the Orders currently in place, please click here. We know these are difficult times. Please help do you part to practice these new processes that are temporarily in place to help keep our residents, first responders and others in our community safe. We are #allinthistogether. Please email us if you have any questions at info@lakeway-tx.gov.

The Lake Travis Chamber of Commerce is conducting a business impact assessment survey based on the recent developments related to COVID-19. If you’re a business in the Lake Travis area, consider answering a few questions . Click here to take the survey. 

As part of the CARES Act, individuals will receive $1200, families will receive $2400 and an extra $500 if you have children if you make $75K per year as an individual or $150K as a family, which phases down to $0 for incomes greater than those amounts. It will be based on either your 2018 or 2019 tax return, depending on when you filed. All Americans with a Social Security Number and within the income thresholds will receive money in their bank accounts in the coming weeks. For those who are unemployed, Texas offers max unemployment benefits of $465 per week for 26 weeks. With the new CARES Act from the federal government, benefits increase by $600 per week for 4 months for those receiving benefits. There is also an expansion of eligibility to include self-employees, independent contractors and those with limited work history. Click here for information on unemployment benefits. Click here to see the full CARES Act. 

Texas Health and Human Services (HHS) announced this weekend that SNAP (Supplemental Nutrition Assistance Program) and Medicaid benefit renewals currently due will automatically be renewed so that existing clients can maintain continuity of coverage during the COVID-19 public health crisis. Those up for renewal do not have to call or complete their renewal to receive continuous coverage. Texas is also waiving interview requirements for households applying for SNAP. For details, please click here

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 27, 2020 Update: Our weekly E-newsletter was distributed this afternoon. It includes an overview of a lot of the information discussed during the week, including several important links. The biggest item from this week includes the new "Shelter in Place" Orders. The goal is to reduce person-to-person contact between individuals by 90%, so please continue to follow those guidelines. Additionally, we have added more items in our COVID-19 Resources, including how to avoid frauds and scams related to COVID-19, separating fact vs. rumors and a website with the latest updates from the federal government as it relates to COVID-19. Click here for a link to the page, and look under "Resident Resources."

Additionally, the E-newsletter gives an overview of how the medical center is working hard to protect the community, along with an online questionnaire they have available to submit if you believe you have been exposed to the virus. The newsletter also includes information about the 2020 Census and free brush recycling at Public Works. We are still encouraging individuals to take a walk and enjoy the outdoors in our parks, understanding that the facilities and equipment are closed down. Physical distancing must still be practiced when you’re out in the community no matter where you go. If you leave your home, it must be for an "Essential Activity." Let’s all together as a community follow the Orders in place and limit person-to-person contact for the weeks to come.

Click here for a link to our City E-Newsletter. Click here to sign up for future E-newsletters. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 26, 2020 Update: We need everyone to do their part to follow the "Shelter in Place" Orders now in effect and continue to practice physical distancing. The ultimate goal is to achieve a 90% reduction in interactions between individuals. That’s the number the University of Texas identified would need to continue to happen over the following weeks in order for hospital capacity not to be overwhelmed. Click here for more on this research. Please practice the appropriate guidelines now in place (refer to the Alert at the top of the website or click here for details).

This afternoon, Governor Greg Abbott announced a state Executive Order for those flying in from the the New York area (New York, Connecticut & New Jersey) and New Orleans. Those areas have seen a high number of COVID-19 positive cases. This mandatory Order would require individuals flying in from those locations to self-quarantine for 14 days, or if they’re visiting, for the duration of their stay in Texas. Governor Abbott indicated that those flying in from those areas would also need to fill out a form provided by DPS designating where the individual would quarantine. It does not include people traveling by car. Please click here for more information. 

Finally, don’t forget that while practicing physical distancing, you can still visit our local Lakeway parks for physical and mental health to hike, jog or take a peaceful walk in nature. They’re still open, but understand that park playgrounds, facilities and equipment are closed. This means restrooms, playground equipment, workout equipment, basketball/volleyball/tennis/sport courts, Ranger Field, the dog park and the skate park are all off limits for the length of the Order. Individuals should continue to practice the proper physical distancing guidelines among other park-goers, so keep your distance. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 25, 2020 Update: The "Shelter in Place" Orders are now in effect for the City of Lakeway. Click here for those details released yesterday. While we originally includes some simple FAQs below, we decided to expand to another page based on feedback from our residents. Click here for more FAQs regarding the Orders. We’ve included some of the most common questions we’ve received so far. We’ll continue to update that list as necessary, so make sure to bookmark that page if you still have questions.

Additionally, there are now several banners placed around Lakeway with the words #STAYHOMETEXAS brightly displayed to encourage residents to stay home during the most recent Orders. The City is also developing some additional educational materials to hand out, which includes preventative safety measures. If you’re interested in some of those small handouts, please contact us at info@lakeway-tx.gov.

Finally, we understand that practicing ’social distancing’ can affect our mental health as well. That is why we have been using the term ’physical distancing,’ to encourage individuals to still reach out through other means to check on their loved ones. Times like these can be challenging in regards to an individual’s mental health. We will be including some mental health resources on our COVID-19 Resource page. Please click here for a link to that page. You can also find it be going to the center of our main homepage and clicking the large button that says "COVID-19 Resources." 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 24, 2020 Update: There are now amended and updated Emergency Orders that will take place effective midnight on March 25, 2020.  This includes a "Shelter In Place" Order, where residents need to stay at home except for essential activities and essential business-related work. Public and private gatherings of any number are prohibited. Additionally, businesses will be ceasing operations, except for several categories outlined in the links below. Restaurants will still be able to provide take-out and drive-through services. Gas stations, grocery stores, medical facilities, pharmacies, financial institutions, specified childcare facilities and residential/commercial construction will remain open as well, but must comply with Social Distancing Guidelines. Religious services may only provide video and teleconference options. All elective medical, surgical and dental procedures are prohibited. Parks will remain open, but playgrounds and other equipment will be off-limits.  

Here are some FAQs:

  • Can I still go to my doctor appointment? Yes - Essential Activities include those for the health and safety of the public/individual
  • Can I take a walk or jog outside? Yes
  • Can I walk my dog? Yes
  • Are grocery stores open? Yes
  • Can I meet a group of my friends outside for a game of basketball? No - public and private gatherings are prohibited
  • Can I visit one of the parks? Yes - but courts, playgrounds and other facilities will be off-limits
  • Can I play catch with my son/daughter? Yes - if they’re part of your household
  • Can I take my boat on the lake? Yes - but only with members of your household, no other groups
  • Will I be able to visit the bank? Yes - financial institutions are not included in the closures
  • Can I host a party at my house? No - public and private gatherings are prohibited
  • Will I be able to get food from my favorite restaurant? Yes - only if they offer take out, carry out or drive-through service
  • Are liquor stores still allowed to stay open? Yes
  • How long will these Orders be in effect? The Travis County orders are in effect until the evening of April 13, 2020, so this Order will be in line with that timeline unless otherwise noted. 
  • Will I get a ticket if I violate any of these?  City staff will start with education first and then take further steps on enforcement if necessary

"As the COVID-19 virus continues to spread, more severe actions are needed to curb the spread of the virus and to avoid an overload of our healthcare facilities which will ultimately save lives," said Mayor Sandy Cox. "The City of Lakeway has updated its emergency orders to align with the latest Travis County orders and to clarify Lakeway specific actions.  We understand there is fear and uncertainty about what the future holds.  By taking swift, decisive actions now to limit interactions with the public, it will result in a quicker road to recovery.  We urge everyone to stay in place unless it is absolutely necessary to perform an essential function for our community or to seek essential needs. I hope everyone stays safe and healthy, and understand that we are all in this together."

Follow this link for a Summary Breakdown of the Emergency Orders: https://www.lakeway-tx.gov/AlertCenter.aspx?AID=Lakeway-Shelter-In-Place-Emergency-Order-11 

Follow this link for the updated Emergency Orders: https://www.lakeway-tx.gov/Archive.aspx?ADID=2698


March 23, 2020 Update: 

  • MEDICAL - As of 3:45 p.m., there are currently 79 COVID-19 positive cases in Travis County and 352 statewide. In Texas, more than 10,000 individuals have now been tested. We have been in contact with Baylor Scott and White Medical Center - Lakeway. While there are currently no known positive cases identified in Lakeway, they have been continuously evaluating building additional capacity in anticipation of future needs related to the treatment of patients diagnosed with COVID-19. They are undergoing regular education and training for treatment of high-consequence infectious diseases in accordance with CDC guidelines, including rapidly identifying and isolating patients whose symptoms and contact history are consistent with COVID-19. They have also been cancelling or rescheduling clinically non-emergent procedures and surgeries where appropriate. They also recently moved to a ’no visitor’ policy, with limited exceptions to one parent, spouse or caretaker. The main entrance is now closed and they are directing visitors and patients to the emergency department entrance where individuals must be screened before entering the facility. Resources are available at bswhealth.com, including an online screening questionnaire for patients not experiencing a medical emergency. You can also text BETTER to 88408 to have the app sent to your phone. If the questionnaire identifies the need for additional evaluation, you will be given options for next steps. For more details about the process for screening and other information from the medical center, please click here
  • WASTE SERVICES - Public Works will be accepting brush and tree trimmings, shrubs, leaves and palm fronds Monday through Friday from 7:30 a.m. to 3:30 p.m. at their facility located at 3303 Serene Hills Drive until further notice. This is free to residents. This will assist during the times that Waste Connections is unable to pick up other items outside of trash containers. For details, click here or call (512) 608-9000. 
  • CENSUS - The 2020 Census has been sent to residents and you can log online to fill out the survey now. The U.S. Census Bureau just released a revised reporting schedule due to COVID-19, and will give residents through August 14 to complete the self-response portion of the survey. Click here for details and click here to take the Census. 
  • MAYOR UPDATE - You can watch the latest update from the Mayor’s live Facebook address by clicking here. As the situation continues to rapidly unfold, we will be sure to bring you the latest updates right here on our website and through our social channels. Email us at info@lakeway-tx.gov with any questions or concerns. 

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 21, 2020 Update: It’s a challenging time for our business community, but there is hope. The U.S. Small Business Administration (SBA) has now included the entire state of Texas in its Economic Injury Disaster Declaration. This has granted access to its Economic Injury Disaster Loan (EIDL) program, which will provide long-term, low-interest loans to qualifying businesses here in the Lake Travis area and across the state. Those small businesses who believe they may be eligible should visit sba.gov/disaster. Businesses can apply directly for assistance. The online application is the quickest way to receive a decision about loan eligibility according to the Governor’s office. Click here for more information. 

For those with prescription medications, the Governor’s office temporarily suspended certain regulations to ensure residents have continued access to their pharmacists. This will allow pharmacists to conduct consultations by phone, and remove regulatory barriers so pharmacies can operate at full strength. 

Some good news to report - tax day has been extended from April 15, 2020 to July 15, 2020. Taxpayers can also defer federal income tax payments to July 15, 2020, without penalties or interest, regardless of the amount owed. Taxpayers DO NOT need to file additional forms or call the IRS to qualify. Individuals who need additional time beyond the July 15 deadline can request a filing extention by submitting Form 4868 through their tax professional. Businesses who need additional time must submit Form 7004. Click here for more information.

Finally, with so many other events and program delayed or canceled, the 2020 Census is still moving forward. Census Day is officially April 1, and many residents should have already received their forms by mail. While everyone is spending more time at home, it’s a good chance to get your Census form completed. Plus, you can do it quickly online. Be sure to check your mail for your letter. You can also click here for more information.

Continue to stay safe; stay healthy; wash your hands; and continue to practice ’physical’ distancing. #stayhometexas


March 20, 2020 Update: Texas Health and Human Services (HHS) is urging residents to call 2-1-1 for COVID-19 information and referrals. This statewide hotline is staffed 24 hours a day, 7 days a week. Once you call 2-1-1, you can dial option 6 to get information and referrals to COVID-19 social services, including testing, community clinics, unemployment benefits and more. Click here for details. Additionally, HHS has temporarily suspended visitation and on-campus events at state hospitals and state supported living center in Texas. This falls in line with Governor Greg Abbott’s orders yesterday (March 19, 2020) that people shall not visit nursing homes or retirement or long-term care facilities unless to provide critical assistance. Click here for a list of the most recent State orders. 

The weekly newsletter distributed today at noon to residents included several updates including the updated regulations in place, upcoming blood drive this Saturday and many new local resources for businesses and residents. Please click here for a link to that newsletter. Click here to sign up for future newsletters.  

There are some child care facilities available for our elder/health care provider parents and first responder parents. We have put a link to those facilities on our resource page. Additionally, we have added information related to mental health services. Click here for a link to our resource page. 

Stay safe. Stay healthy and keep washing your hands and practicing physical distancing. #stayhometexas


March 19, 2020 Update: Reminder that at 4 p.m. this afternoon (March 19), Mayor Sandy Cox will give a live update through Facebook on the current COVID-19 response efforts happening here in Lakeway. Be sure to tune in on facebook.com/cityoflakeway during that time. We will also be accepting questions during the live broadcast on the comments section of the Facebook post, so make sure to post your question. You can also email your questions before that time to info@lakeway-tx.gov. We will answer as many as possible before the 4:30 p.m. end time. 

Governor Greg Abbott announced this afternoon that gymnasiums will also now be closed effective midnight tomorrow statewide, along with all schools statewide until the beginning of April. This also includes a statewide ban of 10 or more groups in a single space and restaurants only allowing drive-thru options, which Lakeway had already put into effect as part of the city’s emergency regulations. Click here for a full list of those orders. 

The Lake Travis Chamber of Commerce has worked to help organize a business resource page on Facebook to "Support Local Business." The page is a place for local businesses to post specials, discounts and job postings (temporary or otherwise). Click here for a link to that page. Additionally, area churches have organized to create Lake Travis One, which is also a resource page for residents giving guidance on how neighbors can take care of neighbors in the community. Click here for more information. Additionally, starting on Monday, March 23, Lake Travis Independent School District (LTISD) will be offering free meals for children 0-18 years of age. The free packaged breakfast and lunch  options will be available for pickup between the hours for 8:30 a.m. and 10:30 a.m. at each of the following middle school campuses (Bee Cave Middle School, Hudson Bend Middle School and Lake Travis Middle School). This is a drive-through option and will be offered at the bus stops. Children must be present in the vehicle to receive a meal. Click here for more information. 

Finally, a new ’resource center’ has been created on our homepage (lakeway-tx.gov). At the center of the page below the main buttons, you will fine "COVID-19 UPDATES" and "COVID-19 RESOURCES." The resource page includes important city contacts, business resources, residents resources and additional links related to the COVID-19 response. Keep the page and our website bookmarked and handy for the latest updates. We will be including more information as we receive it. 


March 18, 2020 Update: Mayor Sandy Cox will deliver a live update on the COVID-19 response in Lakeway on Facebook tomorrow (March 19, 2020) starting at 4 p.m. to 4:30 p.m. CT on our Facebook channel (facebook.com/cityoflakeway). This Facebook Live will also give an opportunity for residents to ask questions through the comments feature. If you don’t follow us currently on Facebook, our Facebook channel is also displayed on our homepage (lakeway-tx.gov). The video will also be available to view after the live presentation. If you have a question you would like to pose to the Mayor, email info@lakeway-tx.gov and we will try to get to those answered during the live presentation.

Despite several event closures, the Lakeway Community Blood Drive is still planning to move forward for this Saturday, March 21 at 8 a.m. at the Activity Center. Participation will be limited to appointments only during that time, and extra measures will be put in place to encourage physical distancing and compliance with the current emergency declaration. In light of the growing blood supply shortage in Central Texas, there is a need for life-saving blood in the community. Organizers urge healthy, eligible individuals to donate blood. Consistent with hygiene protocols established by the CDC and the FDA, We Are Blood will take all reasonable precautions to reduce the risk of exposure to the virus known as COVID-19, including:

  • Every donor will be directed to use the provided hand sanitizer before checking in and beginning the registration process;
  • Every donation bed, interview booth, questionnaire computer, and squeeze ball will be wiped down and cleaned after each donor’s use;
  • All waiting areas and canteen recovery areas will be wiped down and cleaned every hour; and
  • Health and wellness screenings will be conducted on each potential donor to prevent those not feeling well from donating.

As for all blood donations, people thinking of donating should stay home if they have symptoms of cold, flu or other communicable diseases. All of the usual eligibility requirements will be in place (available for review at weareblood.org/donate-blood/eligibility/). At this time, all appointments are currently filled. You can email organizers to be included on a wait list at LakewayCommunityBloodDrive@gmail.org.   

Finally, all public city facilities will be closed to walk-in traffic starting tomorrow (March 19, 2020). City Hall, the Lakeway Police Department, Municipal Court and Public Works will be included in the closures to public traffic. Staff will still be present to answer phones, emails and will be conducting business electronically. Click here for details on permits and inspections. Click here for Solid Waste. Click here for court information. Click here for Public Works. For emergencies, the public should dial 911 or call the Lakeway Police Department at (512) 261-2800.   


March 17, 2020 Update: New emergency regulations are now in effect for the City of Lakeway as part of the "Declaration of Disaster" issued to help prevent the spread of COVID-19. The regulations include limiting gatherings to 10 persons or less, except for the case of governmental buildings providing essential services, grocery stores, pharmacies and hospitals/medical facilities or offices. Restaurants are limited to take out or drive-through services (dine-in service is prohibited) and bars are prohibited from operating. Additionally, many City boards, committees and commissions will not meet until further notice, except for Zoning and Planning Commission, City Building Commission and the Charter Review Committee (which does not currently have public meetings). The Lakeway Activity Center, Heritage Center and Swim Center will close to the public. Please click here for the full details.


March 16, 2020 Update: Mayor Sandy Cox has issued a ’Declaration of Disaster’ for Lakeway effective immediately, which outlines that restaurant seating capacity be reduced by one-half, gatherings of more than 50 persons are prohibited, older population and at-risk categories are encouraged to self-quarantine as recommended by the Center for Disease Control and Prevention (CDC), and businesses are urged to implement CDC guidelines for business operations. Please click here for details and to read the full declaration. 

Lake Travis Independent School District (LTISD) announced today that all normal school operations are suspended through Sunday, April 5, 2020. During the closure, all Lake Travis schools and facilities will be closed for instruction and all other functions until further notice. This includes UIL academics, fine arts and athletic events; facility rentals; field trips; student and staff travel; Child Development Center, Extended Care after school program, and all other activities district-wide. Click here for more details.

The Lake Travis Chamber of Commerce announced it has postponed or canceled all upcoming events through April. They are working on rescheduling the upcoming Lunch & Learns, Breakfast Builder and Business After Hours. The Lake Travis SpringFest scheduled for April 25 will be moved to another date in Fall. Click here for more information. 

Texas Health and Human Services also has expanded guidelines now in place for hospitals and there is now new guidance in place for child care facilities. Please visit the HHS website by clicking here for more information. 


March 15, 2020 Update: Austin and Travis County officials have implemented a ban on community gatherings of 250 or more people in Travis County to slow the transmission of COVID-19 effective today (March 15, 2020). This ban will be in effect until at least May 1. Click here for those details. There are no city-sponsored gatherings expected of that size in the next week in Lakeway. Lakeway City Council will be discussing next steps on the COVID-19 response at the City Council meeting on Monday, March 16, 2020. See the March 14, 2020 Update below for details and how to participate in the meeting remotely. 

Lake Travis Community Library announced they will be closed starting today (March 15, 2020), and until further notice. Please click here for details. 

Texas Health and Human Services (HHS) has issued updated guidance for nursing homes under the direction of Governor Greg Abbott, which includes restricting facility access to staff, certain medical professionals and other providers of essential services. Nursing facilities must implement screening protocols for anyone entering their facility. The Centers for Disease Control and Prevention (CDC) has identified that older adults and those with serious chronic medical conditions such as diabetes, heart disease and lung disease are at higher risk of serious illness from the virus. If you fall in any of these categories, please click here for additional prevention tips from the CDC. 


March 14, 2020 Update: The City Council meeting scheduled for Monday, March 16 at 6:30 p.m. at City Hall will proceed as scheduled. The health and safety of our residents is the utmost importance, and we understand with the current situation that some may decide to stay home during the meeting. As usual, we will live stream the City Council meeting on our website (click here for that link). Additionally, we will accept comment for the citizen participation portion of the agenda through email to be read by a staff member at the City Council meeting during those portions of the meeting. All comments can be sent by email to info@lakeway-tx.gov. Please include "City Council Public Comment" in the subject line, and in the email include the agenda item (number), your name, address and your comment (see agenda link below). Citizen participation is limited to three minutes, so please keep comments within a normal readable time allotment for that amount of time. Your comment must be received by 6 p.m. on Monday, March 16, 2020 to be read at the City Council meeting. 

Click here for a link of the agenda for the City Council meeting on Monday, March 16, 2020.

Also, our biggest grocery stores in Lakeway have noted they are changing their store hours to help restock items due to the recent increased demand. H-E-B will operate from 8 a.m. to 8 p.m. starting today (Saturday, March 14, 2020) and Randall’s will operate between the hours of 7 a.m. to 9 p.m. starting tomorrow (Sunday March 15, 2020). Randall’s also indicated they need workers to help restock shelves and will try to expedite interviews if you’re interested. Please click here for a link to that information. 

Additional community resources related to COVID-19 have been added to the bottom of this page, and will continue to be added. Please scroll down for additional local and regional information and links. 


March 13, 2020 Update: Three presumptive positive cases of COVID-19 have been identified in Austin. These individuals are being monitored. Those are the only three known positive cases in Travis County. Austin ISD and University of Texas at Austin have both canceled classes as a precaution for Friday, March 13, 2020. Rodeo Austin was also recently canceled. 

At this time, events and meetings scheduled with the City of Lakeway will continue as planned. The City will continue to evaluate each meeting and event on a day-to-day basis. The health and safety of our residents is of primary importance. We are in communication with Austin and Travis County health officials, LTISD and other area agencies and will make decisions based on the latest information affecting our community. Additionally, the City will be implementing extra cleaning measures at City facilities, posting educational materials and putting a plan in place to sustain operations if a decision is made for staff to work from home.     

Bee Cave Public Library will maintain normal operating hours, but has suspended programming through the end of March. Lake Travis Community Library will also maintain normal library hours, but will be canceling all programs, events, meeting room bookings, outreach activities and bookmobile stops at this time, and will also temporarily suspend all fines on overdue materials to encourage those who may not feel well to stay home and recover. Other facilities, including nursing homes and assisted living centers are also taking extra precautionary methods. Please refer to their websites for the latest information. 

For the latest updates from Lake Travis Independent School District, click here. Click here for the latest updates from the City of Austin and Travis County. 

The best plan of action is to continue to wash your hands, cover your cough or sneeze with your arm and stay at home when sick. Simple precautionary methods can go a long way in preventing the spread of many illnesses. Please see below for more important tips. Have questions? Feel free to email us at info@lakeway-tx.gov. We will continue to update this page with the latest developments.  


March 6, 2020 Update from the City of Austin and Travis County: In response to the increasing concerns of COVID-19 across the nation, Austin-Travis County leaders have declared a “local state of disaster” to more proactively increase preventative measures and require mitigation plans for events in the region. You can click here for more details regarding this update. 

March 6, 2020 Update (4:15 p.m.) from City of Austin: The 2020 SXSW festival in Austin has been canceled as a result of the declaration.

The Centers for Disease Control and Prevention (CDC) has the latest updates on the Coronavirus along with prevention tips. There are currently no known cases being reported at this time in Travis County. You can find the latest updates and details from the CDC by clicking here. You can find background information about the virus also from the Texas Department of State Health Services by clicking here


Here is some key information to know from the CDC:


Can someone spread the virus without being sick?

People are thought to be most contagious when they are most symptomatic (the sickest). Some spread might be possible before people show symptoms; there have been reports of this occurring with this new Coronavirus, but this is not thought to be the main way the virus spreads.

How easily does the virus spread?                 

How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained. The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Prevention and treatment tips from the CDC:

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty